Details of 9one Cafe Manager
About the institution
| Name | NineOne Cafe |
| City | Hargeisa |
| Job Requirement | Job description 9one Cafe Manager Cafe 9one, Hargeisa Café 9one is one of Hargeisa’s fastest-growing cafés, and we are
looking for an ambitious, growth-focused Café Manager to lead our next stage of
growth. We need someone who can confidently manage a busy floor, raise service
standards, control costs and protect margins, while introducing practical ideas
that keep customers coming back. This is a hands-on role for a manager who
wants to build something meaningful and help shape the future of Café
9one. The Role Customers • Ensure every customer
is welcomed well and served quickly, every single day. • Keep the cafe clean,
comfortable and well presented. • Resolve complaints
quickly and respond to reviews and comments off/online. • Manage our private
rooms, which individuals and businesses rent for events, meetings and training:
handle bookings, prepare the space, and make sure every event runs smoothly. Marketing and Sales • Plan and run offers,
promotions and events each month. • Grow and diversify the
customer base, and reduce the quiet hours of the day. • Plan ahead for Ramadan,
Eid, holidays and the diaspora season. • Build partnerships with
universities, NGOs, government institutions and companies. • Grow delivery through
social media and direct outreach. Finance • Report on sales, costs and profit every week. • Increase customer
lifetime value and average spend. • Reduce food and drink
costs, waste and losses. • Price the menu for
profit and negotiate better terms with suppliers. • Control cash and stock
daily. Team • Hire, train and
schedule the staff. • Set clear standards and
treat everyone fairly. • Teach the team also to
sell and not only to serve. Keeping Our Standards High • Refresh the menu,
ambience and experience regularly. • Follow competitors and
market trends closely. Skills and qualifications What We Need From You • 10 years experience in
cafes, restaurants or hotels, with at least 5 years as a manager. • Results you can explain
with numbers: sales grown, costs cut, campaigns delivered. • Strong Somali and
English, spoken and written. Other languages are an advantage. • Confident with people:
customers, staff and suppliers. • Confident with numbers:
costs, profit, pricing and stock. • Practical marketing
skills: offers, events and social media. • Familiar with POS
systems, Excel etc. • Energy and initiative. You bring ideas rather than wait for instructions. What We Offer A competitive salary plus a monthly bonus based on your results.
When the cafe grows, your pay grows. How To Apply 1. Your CV. 2. One page answering three
questions: visit Cafe 9one as a customer, then tell us: the three things you
would change in your first month and why, one campaign you would run to attract
new customers, and one thing you improved in your last job. 3. Two references we can
call.
Apply: https://forms.gle/EEzWwKgXAJ1xNi579 |
| Member Since | Aug 10,2026 |
| Last Worked | Aug 10,2026 |
| Open Job By NineOne Cafe | 1 |
Job Requirement
Job description
9one Cafe Manager
Cafe 9one, Hargeisa
Café 9one is one of Hargeisa’s fastest-growing cafés, and we are
looking for an ambitious, growth-focused Café Manager to lead our next stage of
growth. We need someone who can confidently manage a busy floor, raise service
standards, control costs and protect margins, while introducing practical ideas
that keep customers coming back. This is a hands-on role for a manager who
wants to build something meaningful and help shape the future of Café
9one.
The Role
Customers
• Ensure every customer
is welcomed well and served quickly, every single day.
• Keep the cafe clean,
comfortable and well presented.
• Resolve complaints
quickly and respond to reviews and comments off/online.
• Manage our private
rooms, which individuals and businesses rent for events, meetings and training:
handle bookings, prepare the space, and make sure every event runs smoothly.
Marketing and Sales
• Plan and run offers,
promotions and events each month.
• Grow and diversify the
customer base, and reduce the quiet hours of the day.
• Plan ahead for Ramadan,
Eid, holidays and the diaspora season.
• Build partnerships with
universities, NGOs, government institutions and companies.
• Grow delivery through
social media and direct outreach.
Finance
• Report on sales, costs and profit every week.
• Increase customer
lifetime value and average spend.
• Reduce food and drink
costs, waste and losses.
• Price the menu for
profit and negotiate better terms with suppliers.
• Control cash and stock
daily.
Team
• Hire, train and
schedule the staff.
• Set clear standards and
treat everyone fairly.
• Teach the team also to
sell and not only to serve.
Keeping Our Standards High
• Refresh the menu,
ambience and experience regularly.
• Follow competitors and
market trends closely.
Skills and qualifications
What We Need From You
• 10 years experience in
cafes, restaurants or hotels, with at least 5 years as a manager.
• Results you can explain
with numbers: sales grown, costs cut, campaigns delivered.
• Strong Somali and
English, spoken and written. Other languages are an advantage.
• Confident with people:
customers, staff and suppliers.
• Confident with numbers:
costs, profit, pricing and stock.
• Practical marketing
skills: offers, events and social media.
• Familiar with POS
systems, Excel etc.
• Energy and initiative. You bring ideas rather than wait for instructions.
What We Offer
A competitive salary plus a monthly bonus based on your results.
When the cafe grows, your pay grows.
How To Apply
1. Your CV.
2. One page answering three
questions: visit Cafe 9one as a customer, then tell us: the three things you
would change in your first month and why, one campaign you would run to attract
new customers, and one thing you improved in your last job.
3. Two references we can
call.
Apply: https://forms.gle/EEzWwKgXAJ1xNi579