Details of RECEPTIONIST – SKIN & COSMETIC CLINIC
About the institution
| Name | Aboosto |
| City | Hargeisa |
| Job Requirement | ABOOSTO DERMA
CLINIC RECEPTIONIST –
SKIN & COSMETIC CLINIC Location:
Hargeisa, Somaliland The
Receptionist is the first point of contact for clients visiting the clinic. The
role involves providing exceptional customer service, managing appointments,
handling patient inquiries, maintaining accurate records, supporting clinic
operations, and ensuring a smooth and pleasant patient experience from arrival
to departure. KEY
RESPONSIBILITIES * Welcome and
assist clients professionally. * Manage
patient check-in and check-out. * Handle phone
calls, emails, WhatsApp messages, and inquiries. * Maintain a
clean and organized reception area. * Schedule,
confirm, and reschedule appointments. * Coordinate
follow-ups and treatment bookings. * Send
reminders and manage missed appointments. * Maintain
accurate patient records and clinic documentation. * Generate
invoices, collect payments, and reconcile daily transactions. * Prepare
appointment schedules and operational reports. * Ensure
confidentiality of patient information. * Explain clinic
services, treatments, packages, and promotions. * Follow up on
leads, inquiries, and existing clients. * Support
treatment package sales, renewals, and referral programs. * Handle client
concerns and escalate when necessary. * Coordinate
with doctors, therapists, and support staff. * Monitor
front-office supplies and clinic standards. * Assist with
patient engagement activities and promotional events. SKILLS * Excellent communication
and interpersonal skills. * Strong
customer service orientation. * Proficiency
in MS Office and clinic management systems. * Good
organizational and multitasking abilities. * Basic billing
and cash-handling knowledge. * Professional
appearance and positive attitude. Skills and
qualifications REQUIREMENTS * Bachelor's
degree or equivalent preferred. * 1–3 years’
experience in reception, customer service, healthcare, wellness, or aesthetic
clinics. * Customer
service or administration certification is an added advantage. How to apply
Apply to:
recruitment@hr.aboostodermaclinic.com |
| Member Since | Jun 29,2026 |
| Last Worked | Jun 29,2026 |
| Open Job By Aboosto | 2 |
Job Requirement
ABOOSTO DERMA
CLINIC
RECEPTIONIST –
SKIN & COSMETIC CLINIC
Location:
Hargeisa, Somaliland
The
Receptionist is the first point of contact for clients visiting the clinic. The
role involves providing exceptional customer service, managing appointments,
handling patient inquiries, maintaining accurate records, supporting clinic
operations, and ensuring a smooth and pleasant patient experience from arrival
to departure.
KEY
RESPONSIBILITIES
* Welcome and
assist clients professionally.
* Manage
patient check-in and check-out.
* Handle phone
calls, emails, WhatsApp messages, and inquiries.
* Maintain a
clean and organized reception area.
* Schedule,
confirm, and reschedule appointments.
* Coordinate
follow-ups and treatment bookings.
* Send
reminders and manage missed appointments.
* Maintain
accurate patient records and clinic documentation.
* Generate
invoices, collect payments, and reconcile daily transactions.
* Prepare
appointment schedules and operational reports.
* Ensure
confidentiality of patient information.
* Explain clinic
services, treatments, packages, and promotions.
* Follow up on
leads, inquiries, and existing clients.
* Support
treatment package sales, renewals, and referral programs.
* Handle client
concerns and escalate when necessary.
* Coordinate
with doctors, therapists, and support staff.
* Monitor
front-office supplies and clinic standards.
* Assist with
patient engagement activities and promotional events.
SKILLS
* Excellent communication
and interpersonal skills.
* Strong
customer service orientation.
* Proficiency
in MS Office and clinic management systems.
* Good
organizational and multitasking abilities.
* Basic billing
and cash-handling knowledge.
* Professional
appearance and positive attitude.
Skills and
qualifications
REQUIREMENTS
* Bachelor's
degree or equivalent preferred.
* 1–3 years’
experience in reception, customer service, healthcare, wellness, or aesthetic
clinics.
* Customer
service or administration certification is an added advantage.
How to apply
Apply to:
recruitment@hr.aboostodermaclinic.com